Privacy Policy for “Quran Modakker” Platform
Who we are
Welcome to Quran Modakker. We deeply value the trust you place in us to support your journey in memorizing the Book of Allah. We are committed to the highest standards of privacy and the protection of your personal data. This policy explains how we handle your information from the moment of registration until the completion of your Hifz (memorization).
Thank you for reading this post, don't forget to subscribe!1. Information We Collect
At Quran Modakker, we collect only the data necessary to ensure a smooth and effective educational process:
Registration Data: Name, email address, WhatsApp number (for teacher communication), and country of residence.
Payment Data: If applicable, payments are processed through secure, encrypted payment gateways. The platform does not store credit card details on its servers.
2. How We Use Your Information
We use your data for the following purposes:
Assigning the most suitable teacher or tutor based on your level.
Sending virtual session links and reminders for recitation schedules.
Issuing certificates of achievement and appreciation upon completing parts (Juz’) or Surahs.
Administrative communication regarding platform updates or new courses.
3. Data Security and Protection
We implement advanced technical measures to safeguard your information:
Full data encryption using HTTPS/SSL protocols.
Restricting access to student records only to authorized administrators and the assigned teacher.
A strict Ethical Charter signed by all teachers, prohibiting the sharing of any student information outside the educational context.
4. Session Recording
Memorization sessions are conducted via video or audio formats. We guarantee that:
Sessions take place in a secure and private environment between the student and the teacher.
Sessions are not recorded or stored unless explicit consent is obtained from the student (or guardian) solely for educational review and quality control.
5. Your Rights and Choices
As a member of the Quran Modakker family, you have the right to:
Modify your personal information at any time through your profile.
Request the permanent deletion of all your data and educational records from the platform.
Select your preferred method of communication (WhatsApp, Email, etc.).
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. Cookies
We use cookies to enhance your browsing experience and remember your login details. You can manage or disable cookies through your browser settings.
7. Changes to the Privacy Policy
We may update this policy to reflect technical developments. Subscribers will be notified of any material changes via email or through a notification on the user dashboard.
Contact Us
If you have any questions regarding your privacy at Quran Modakker, please feel free to reach out:
Email: [[email protected]]
WhatsApp/Contact: [+201158591792]
”Indeed, this knowledge is religion, so look to whom you take your religion from.” — At Quran Modakker, we pledge to safeguard your data with the same care you take in preserving the verses of Allah within your heart.
Refund and Exchange Policy – “Quran Modakker” Platform
At Quran Modakker, we strive to provide the best possible experience in learning the Book of Allah. We believe that your satisfaction is the foundation of our success. To ensure transparency and clarity between the platform and our valued students, we have established the following policies:
I. Refund Policy
Due to the nature of our live and digital educational services, refunds are subject to the following conditions:
1. Prior to the Start of the Course/Sessions:
Students are entitled to a full refund of the fees if the cancellation request is submitted at least (48) hours before the scheduled start date.
2. After the Start of the Course:
One Session Attended: If a student attends only one session and wishes to withdraw, the refund will be issued minus the cost of that session and a 10% administrative fee.
More than One Week or Two Sessions: If more than one week has passed since the program began, or if the student has attended more than two sessions, we regret to inform you that no refund can be issued. This is due to the seat being reserved and the teacher being specifically allocated to the student.
3. Exceptional Cases:
A full refund will be issued if the platform is unable to provide the assigned teacher or start the training program due to any technical or administrative issues on our part.
II. Exchange & Transfer Policy
We understand that personal circumstances may change, and we offer the following flexible options:
Changing the Teacher: Students have the right to request a change of teacher (male/female) if there is an objective justification. This is subject to management review and the availability of a suitable alternative.
Course Transfer: Students may transfer their paid fees from one educational track to another (e.g., from Talaqqin/Memorization to Tajweed) provided the request is made before the end of the first week of study.
Postponement: The paid balance may be deferred to the next session only once, provided management is notified at least 3 days before the current course start date.
III. General Regulations
Absences: No compensation or refund is provided for sessions missed without prior notice (at least 24 hours in advance). Students are not entitled to claim the value of missed sessions.
Refund Mechanism: Once a refund request is approved, the amount will be transferred via the same payment method used during registration within (7 to 14) business days.
Banking Fees: The customer shall bear any transaction fees related to bank transfers or electronic payment gateways incurred during the refund process.
IV. Contact for Refund Requests
To submit a refund or exchange request, please contact our support team via:
Email: [[email protected]]
WhatsApp Support: [+201158591792]
Note: Your subscription to the platform and payment of fees constitutes your explicit agreement to this policy.
Disclaimer: It is recommended to consult a legal advisor to ensure this policy aligns with specific e-commerce laws in your jurisdiction (such as the E-commerce Law in Saudi Arabia or other regions)
Terms and Conditions Agreement – “Quran Modakker” Platform
Welcome to Quran Modakker. Please read these terms and conditions carefully before using our services. By accessing or using the platform, you agree to be legally bound by the following terms:
1. Definition of Service
”Quran Modakker” is a specialized educational platform dedicated to distance learning of the Holy Quran and its sciences through live interactive sessions, recorded lessons, and specialized educational programs.
2. User Account and Privacy
Accuracy of Information: Users must provide accurate, complete, and current information during registration (Name, Email, and Phone Number).
Account Security: The user is solely responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
Privacy: The platform is committed to protecting user data in accordance with our Privacy Policy. Personal information will not be shared with third parties except as required by law.
3. Conduct and Session Regulations
Punctuality: Students are expected to join the virtual classroom at least 5 minutes before the session begins.
Learning Environment: Students must ensure they are in a quiet, suitable environment and adhere to general Islamic Etiquette in their interactions with teachers and peers.
Absences: If a student is absent for more than [Specify Number] consecutive sessions without a valid excuse, the platform reserves the right to freeze the account or terminate the subscription to ensure educational commitment.
4. Intellectual Property Rights
All visual content, educational materials, logos, and recordings associated with “Quran Modakker” are the exclusive intellectual property of the platform.
It is strictly prohibited to record live sessions, republish, or distribute any platform materials for commercial or non-commercial purposes without prior written authorization from the management.
5. Fees and Payment
Services are activated immediately upon confirmation of payment through the platform’s available payment methods.
The platform reserves the right to adjust the fees for packages and programs. Current subscribers will be notified of any price changes before the start of a new billing cycle.
6. Limitation of Liability
While we strive to ensure technical stability, the platform is not responsible for service interruptions caused by the user’s internet service provider or circumstances amounting to Force Majeure.
The platform bears no responsibility for any private agreements made between students and teachers outside the official platform framework.
7. Amendments to Terms
Quran Modakker reserves the right to update these Terms and Conditions at any time. Users will be notified of any material changes via email or through a prominent notice on the website.
8. Account Termination
The platform reserves the right to terminate a user’s account immediately in the event of:
Any breach of public morals or misconduct toward teachers.
Attempts to hack, bypass security, or cause technical harm to the platform.
Repeated violations of the terms stipulated in this agreement.
Acknowledgment: By subscribing to the platform and paying the fees, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions
Please contact our support team via:
Email: [[email protected]]
WhatsApp Support: [+201158591792]